customers during bvacations/b and customer moves (e.g., students attending college and returning home). Additional benefits include improved employee safety from the reduced need to visit customer facilities or enter customer premises, b....../b Doug bStinner/b, PPL Electric Utilities ? presentation. ? Rick Tempchin, Edison Electric Institute ? presentation. ? Alan Wilcox, Sacramento Municipal Utility District ? presentation. ? Henry Yoshimura, ISO New England ? presentation ...